Return Policy

At Mestrom Gallery, we take great care in curating our collection of antiques, chandeliers, and contemporary art & design. We want every piece to find the right home, and we understand that sometimes an item may not be the perfect fit.

If you wish to return a purchased item, we are happy to assist you in finding another piece that better suits your needs. While we do not offer cash refunds, we will work closely with you to explore alternative selections within our gallery.

Returns must be made within 30 days of purchase, with the item in its original condition. Please contact us or visit our gallery so we can guide you through the process and ensure you find the perfect replacement.

We appreciate your trust in Mestrom Gallery and look forward to helping you discover pieces that bring beauty and inspiration to your space.

Returns & Exchanges

• Items may be returned within 30 days of delivery.

• To be eligible for a return, the item must be in its original condition, with all packaging and certificates intact.

• Commissioned or custom-made pieces are non-refundable unless they arrive damaged or defective.

Damaged or Defective Items

• If your item arrives damaged, please contact us within 3 days with clear photos of the damage.

• We will offer a replacement, repair, or refund depending on the situation.

• Shipping costs for returning a damaged item may be reimbursed.

How to Initiate a Return

1. Email us at info@mestrom.gallery with your order number and reason for return.

2. We will provide return instructions.

3. Ship the item securely using the provided instructions.

4. Receive confirmation once your refund or exchange is processed.